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How to Order Search Tips Product FAQ Shipping Rate Privacy Notices What gauge are your jewelry items? Can I order over the phone or fax? Size Chart Return Policy Contacting Customer Service How to Order: We're confident you will find titanium-treasures.com a very user-friendly site. Just select the color and size of the item you want to order, and click the 'add to cart' button - you can select the quantity of the item(s) once you place the item in the cart. Then choose to continue shopping, or proceed to checkout. It's that simple! Search Tips: Try to be as specific as possible. Remember to check spelling. If you want a Hello Kitty Navel Ring or a Shamrock Piercing just type in Hello Kitty or Shamrock. This will make your search results shorter. Product FAQ: All of our products are high quality and surpass all quality requirements. We want our customers to be able to wear our jewelry on a daily basis with confidence. All of our steel jewelry is made from 316L grade surgical steel. Our Titanium pieces are made from pure elements, not coated or plated. Precision machined & hand polished. Shipping Rates Currently our S&H fee is a flat rate ($3.99) for all orders - There is no per-item charge, so order as much as you like! :) Privacy Notices Please shop with confidence... Your payments are made through PayPal! PayPal is the leading online payment site on the Internet and they use the latest information encryption technology to insure that your credit card information will always be safe. What gauge are your jewelry items? We carry the standard sizes for all of our piercing jewelry. All of our tongue and belly rings are 14 gauge unless otherwise specified in the description. All of our brow rings are 16 gauge unless specified otherwise in the description. Can I order over the phone or fax? Currently, the PayPal Shopping Cart is the only method of ordering online. We may be adding a virtual credit card terminal to the site, so we would be able to accept credit cards directly, or over the phone in the future. Size Chart If you are uncertain what size gauge you want, check out our size chart! Return Policy We stand by our products. Exchanges are always welcome as long as the item has not been removed from the packaging. For obvious health reasons, we do not accept items for refunds. A store credit for the purchace price (less shipping) will be issued if the item is returned to us in it's unopened packaging. Please include a brief description of the problem along with your request for an exchange. Please ship the item back to us at: Titanium Treasures 13671 Regis Drive Moreno Valley, CA 92555 We will credit your account or re-ship the replacement immediately. Contacting Customer Service You can contact customer service by email at sales@titanium-treasures.com |